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Tracking Your Order

Published on May 23, 2012, by in Ordering Assistance.

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To track your package:

1. EMS/Speedpost shipping: All for EMS/Speedpost packages we send contain a number starting with “EE” and you you can track your package using the EMS tracking no. we provide at your local EMS/Speedpost or office or find out the EMS tracking site at your country here.

 

2. International parcel or registered small letter shipping: We use an international parcel or registered small letter airmail shipping for packages sent other than by EMS shipping. Either a parcel or registered small letter package, we provide you a tracking number that you can track with your local post office or website. You MUST contact your local post office or check your post office website to get hold of the package. We can only provide you an online tracking information as WHEN the package is sent at our end.


To see the dispatchment status of these two kinds of packages:

Please track your order on internatioanl parcel tracking site if your tracking number starts with “CC, or see the status update from our post office site:

http://postserv.post.gov.tw/webpost/CSController?cmd=POS4007_1


Please track your order no international registered small letter tracking site if your tracking number starts with “RA” or “RRor see the status update from our post office site:

http://postserv.post.gov.tw/webpost/CSController?cmd=POS4009_1

Please track your order no international registered small letter tracking site if your tracking number starts with “RQ”or see the status update from this site:

http://www.singpost.com/index.php

Your can reach us any time at our customer service. You can be sure that we’ll check your messages sent through customer serice every day and try to reply asap. Or please find us at Facebook & Twitter.

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